Like any Good Garage, It's all in There!
Roll up your sleeves. Member services is your online garage --all the essentials and tools to get you where you need to go. From safe deposit boxes to cashier’s check to notary public services, it’s a good feeling knowing it’s all here for you, whenever you need it.
Online Services
Got a computer and an internet connection? Then it’s FREE and easier than ever to manage your accounts and bills from home. Just stop in at any one of our locations or call 1-920-236-7040

Home Banking

Home Banking access is provided to all our members, free of charge. Check balances, make transfers and more right from your home computer.

E-BillPay

Pay your bills from the comfort of your own home. Eliminate time-consuming check-writing and costly postage – simply click, pay and be on your way!

Electronic Services

Automatic Payments

Regular transfers of funds between CitizensFirst and other financial institutions can be set-up through our Automated Clearing House (ACH) system. Make payments to your CitizensFirst loans from an account at another financial institution, or transfer money from your CitizensFirst accounts to a savings or checking at another financial institution. Just tell us how frequently and for how much and we’ll take care of the rest!

Checking Account Switch Kit

If the thought of transferring your checking account from another bank or credit union seems overwhelming because you have too many automatic payments to transfer or change, ask us about our Free Switch Kit. We can take the worry and hassle away from changing accounts.

Automated Transfers

Automatic transfers between your CitizensFirst accounts can be made automatically daily, weekly, bi-weekly, or monthly. Make automatic loan payments or transfer money to or from your CitizensFirst savings and checking easily and electronically.

Direct Deposit

Stop waiting in line to deposit your paycheck. With direct deposit, your paycheck can go right into your account electronically, making your hard-earned cash available quickly and safely every time.

Payroll Deduction

Make saving a priority by paying yourself first with payroll deduction services. Simply tell us how much to transfer to your savings or checking account on weeks you get paid and sit back and watch your savings grow!

Routing Number

CitizensFirst's routing number is 275981187. It is the left grouping of numbers at the bottom of your CitizensFirst check.

Telephone Services

What is MemberLine?

MemberLine is CitizensFirst's FREE bank-by-phone service, available 24 hours a day, 7 days a week. By simply using a touch-tone phone, you can have automated access to your account, or talk with a live Member Service Representative.* Check account balances, transfer money, even make withdrawals from your account, all from your phone!

*Member Service Representatives available during business hours only.

How do I access MemberLine?

MemberLine is a completely secure way to do your banking. Simply dial in, enter your account number and PIN, and follow the automated access steps.

To learn more about MemberLine, and to sign up for service, please call (920)-236-7040, or 1-800-448-9228.

Monetary Services

Certified and Cashier's Checks

When you don’t have a checking account, want funds mailed to you from your savings account or want a seller to feel more comfortable with cashing your check for a larger purchase, you can use a certified check or cashier’s check to guarantee funds are available from your account.*

*Checks made out to someone other than the account owner will be charged a small fee.

Blue Book Estimates for Used Cars, Boats, RV’s, etc.

Want help finding the value of your used car or recreational vehicle? Check out http://www.nadaguides.com or call 1-800-448-9228 or stop by any branch for a free blue book estimate.

Night Depository

Make secure deposits during non-business hours at any of our locations. Funds will be deposited at 10 a.m. the next business day.

US Savings Bonds

A savings bond represents a loan made to the United States that is typically used as a guaranteed savings investment by the consumer. Bonds are registered securities backed by the full faith and credit of the United States; they cannot be sold or used as collateral. CitizensFirst sells Series I and Series EE bonds. As of January 1, 2012, paper savings bonds are no longer sold at financial institutions, including CitizensFirst. This action supports the Treasury’s goal to increase the number of electronic transactions with citizens and businesses.

The main purpose behind the introduction of 'I' bonds was to protect the bond owner/investor from inflation. Series I Savings Bonds are available in electronic and paper form as of January 1, 2012, but can only be purchased through your IRS tax refund. They can be purchased in paper form at face value* in the following denominations: $50, $75, $100, $200, $500, $1,000 and $5,000. IBonds sold in electronic form through an electronic Treasury Direct account may be purchased for any amount greater than $25 to the penny (i.e., $25.03).

EE Savings Bonds are reliable, low-risk government-backed savings products that you can use toward financing education, supplemental retirement income, birthday and graduation gifts, and other special events. The following Series EE Savings Bonds are purchased at their face value* and are redeemed at the amount purchased for when redeemed. They are available in amounts greater than $25 and amounts to the penny (i.e., one could purchase an EE Savings Bond for $25.03).

Wire Transfers

Want a fast, secure way to send money to a friend or family member? Members may send money by wire transfers to other financials around the world by stopping in at any location.

Signature Services

Notary Public

Having important documents notarized by a Notary Public is a free service offered to our members. Our Notary Publics are available at any location.

Signature Guarantee

A Signature Guarantee is used to verify a person's identity in regards to the sale, exchange and redemption of securities, including stocks, bonds and mutual funds. This is a free service to our members. As there are some restrictions involved and only specific employees are able to complete a Signature Guarantees, please call your local branch for an appointment prior to your visit.

Other Services

Safe Deposit Boxes

Keep your valuables secure in a safe deposit box. In Oshkosh, safe deposit boxes are available at our Sawyer Street location. In Fond du Lac, safe deposit boxes are available at our Johnson Street location.

Box Size Annual Fee
3 x 5 $20
3 x 10 $30
5 x 10 $40
10 x 10 $60

Reorder Checks

We have partnered with Harland Clarke to provide an online check-reordering service. Click on the link below for access to thousands of check designs and accessories.
 

 

 

CitizensFirst Credit Union
P.O. Box 3046
Oshkosh, WI 54903-3046
Local: 920-236-7040
Toll-Free: 800-448-9228
info@citizensfirst.com
Routing #275981187