Privacy Policy

Click here for the complete Privacy Policy

FACTS	What does CitizensFirst Credit Union do with your personal information?
WHY?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT?	The types of personal information we collect and share depends on the product or service you have with us. This information can include: • Social Security Number • Account Balances and History • Credit History and Credit Scores If you are a new member, we can begin sharing your information when you receive this notice. If you end your relationship with CitizensFirst Credit Union, we will not share any information except as permitted by law.
HOW?	All financial companies need to share member information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons that CitizensFirst chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does CitizensFirst share?	Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes— to offer our products and services to you	Yes	Yes
For joint marketing with other financial companies	No	N/A
For our affiliates’ everyday business purposes— information about your transactions and experiences	No	N/A
For our affiliates’ everyday business purposes— information about your creditworthiness	No	N/A
For our affiliates’ to market to you	No	N/A
For our non- affiliates’ to market to you	No	N/A

To limit our sharing or if you have questions?

Call 920-236-7040 or 920-924-0503 1-800-448-9228

Who are we?

Who is providing this notice?

CitizensFirst Credit Union

What do we do?

How does CitizensFirst protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does CitizensFirst protect my personal information?	We collect your personal information, for example, • When you open an account or deposit money • Pay your bills or apply for a loan • Use your credit card or CheckCard We also collect your personal information for others, such as credit bureaus, affiliates or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only: • Sharing for affiliates’ everyday business purposes—information about your creditworthiness • Affiliates from using your information to market to you • Sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies.
Non-affiliates	Companies not related by common ownership or control. They can be financial and non-financial companies.
Joint marketing	A formal agreement between non-affiliated financial companies that together market financial products or services to you.

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